Privacy policy

Privacy policy

This privacy policy informs you about the privacy practices and principles of personal data processing in relation to the EL Detaling website and services. To contact us regarding data processing issues, please write an e-mail to info@eldetailing.com .

What information do we get?

We collect personal data that you voluntarily provide to us via email, by completing web-based questionnaires, and through other direct communication with you.

When placing an order, you must provide your name, surname, contact information, delivery address, and other information you wish to provide.

"Payment processing is provided by the payment platform makecommerce.lv , therefore our company transfers the personal data necessary for payment processing to the platform owner Maksekeskus AS."

How do we use the personal data we collect?

We may use the personal data we collect to:

• provide you with the services and information you request,
• process your orders and prepare the necessary documents,
• provide you with effective customer support,
• help prevent threats or fraudulent activities,
• send you informative messages,***
• comply with regulatory requirements.

We may share your information with third parties to comply with legal requirements, cooperate with supervisory authorities, help prevent criminal activity, and protect our, your, and others' legal rights.

How do we protect personal data?

We use various technical and organizational security measures to protect your personal data. Your personal data is accessible to a limited number of people, only authorized persons.

How long do we store personal data?

We store your personal data for as long as we need it for the purpose for which it was collected and as permitted or required by applicable laws and regulations.

How do we use cookies?

Cookies are small text files that websites you visit store on your computer. They are used to ensure the functionality of the website and to provide information to the website owners.

This website may set the following cookies:

• Functional cookies. These cookies are necessary to enable you to navigate the website and use its features. Without these cookies, we cannot provide the services you have requested, such as shopping cart functionality.
• Google Analytics cookies. These cookies are used to obtain statistics on our website visits. We use this information to improve the website's performance and promotional activities.
• Targeted advertising tool cookies. These cookies are used to increase advertising effectiveness and show you ads that are most likely to be of interest to you.
• Third-party service provider cookies. Cookies may be set by the following third-party services used on this website: Facebook "Like" button, YouTube videos, [other services] Some of these cookies may be used to track your activities on other websites, and we cannot control them because these cookies are not set by our website.

How to opt out of cookies?

To opt out of receiving cookies, you can use the private browsing mode provided by most browsers (private window, incognito window or InPrivate window). Any cookies created while in private browsing mode are deleted once you close all browser windows.

To opt out of the collection and use of information for targeted advertising, you can use the free tool Your Online Choices or YourAdChoices .

• Right to access information. You have the right to receive information about why and how your personal data is processed. You have the right to receive a copy of the personal data we hold about you, free of charge, in a commonly used electronic format.
• Right to correct. You have the right to have inaccurate or incomplete personal data corrected or completed without undue delay.
• The right to be forgotten. You have the right to withdraw your consent to the processing of personal data and to have your personal data erased without undue delay as soon as the data is no longer necessary to provide the services you have requested and to comply with regulatory requirements.
• Right to restrict processing. You have the right to obtain restriction of the processing of your personal data if you object to it and we have no legitimate grounds for continuing the processing, if you contest the accuracy of the data, if the processing is unlawful, or if you require the establishment, exercise or defence of legal claims.
• The right to object. You have the right to object to the processing of your data at any time, unless it is necessary for a task carried out in the public interest or there is an overriding legitimate basis for the processing.
• Other rights under the GDPR. For more information, visit The EU data protection website .

***If you have provided your email or phone number on our website, you confirm that we have the right to use it for marketing activities (email/SMS/call), until you indicate otherwise in the marketing activity area.